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iDefense Security Advisory 01.13.09: RIM BlackBerry Enterprise Server Attachment Service PDF Distiller Uninitialized Memory Vulnerability
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iDefense Security Advisory 01.12.09
Jan 12, 2009
The BlackBerry Enterprise Server is a suite of applications used to
connect enterprise email and messaging services to BlackBerry device
users. It consists of a variety of applications, one of which is the
Attachment Service. This application is used to convert email
attachments into a format that is easily rendered on BlackBerry
devices. When a user requests an attachment on their BlackBerry device,
the Attachment Service will obtain the attachment, parse and convert it,
and then send it to the user for viewing. The Attachment Service is
capable of converting a variety of different file formats, including
PDF files. This vulnerability affects the PDF filter/distiller. For
more information, see the vendor's site found at the following link.
Remote exploitation of an uninitialized memory vulnerability in Research
In Motion Ltd.'s BlackBerry Enterprise Server could allow an attacker to
execute arbitrary code with the privileges of the affected service,
which is usually SYSTEM.
The vulnerability occurs when parsing a data stream inside of a PDF
file. Due to a logic error, it is possible to allocate an array of
object pointers that is never initialized. This array is located on the
heap. When the object that contains this array is destroyed, each
pointer in the array is deleted. Since the memory is never properly
initialized, whatever content was previously there is used. It is
possible to control the chunk of memory that gets allocated for this
array, which can lead to attacker-controlled values being used as
object pointers. This results in the execution of arbitrary code when
these pointers are deleted.
Exploitation of this vulnerability results in the execution of arbitrary
code with the privileges of the Attachment Service, usually SYSTEM. In
order to exploit this vulnerability, an attacker must email an
enterprise BlackBerry user a malicious PDF file. Then, the user must
attempt to view the file on their device. It is important to note that
a user must request the attachment in order to trigger the parsing. It
is not possible to exploit this vulnerability in a completely automated
fashion without a user asking to view the file. However, after a user
has requested the attachment, no further interaction is necessary.
Labs testing has demonstrated that this vulnerability is highly
exploitable. It is possible to layout the heap in such a way that a
previously allocated chunk of fully controllable memory is reused for
the uninitialized memory clock. Code execution is then gained when this
memory is used as an array of object pointers.
iDefense has confirmed the existence of this vulnerability in BlackBerry
Enterprise Server version 4.1.5 and 4.1.6 (4.1 SP5, SP6). 4.1.6 is the
most current version, as of the publishing of this report. This
vulnerability was confirmed in BlackBerry Enterprise Server for
Microsoft Exchange, but is believed to affect the Lotus and Novell
versions as well. Previous versions may also be affected.
It is possible to disable the PDF Distiller, which will prevent the
conversion of PDF files by the Attachment Server. The following
workaround was suggested by RIM for a previous PDF Distiller
vulnerability, and has been verified to prevent the vulnerability
described in this report. This workaround can be accomplished as
To remove the PDF file extension from the list of supported file format
extensions, complete the following actions:
1. From the Windows Desktop, open the BlackBerry Server Configuration
2. Click the Attachment Server tab.
3. In the Format Extensions field, delete pdf: from the colon
delimited list of extensions.
4. Click Apply.
5. Click OK.
After this, it is also necessary to completely disable the PDF distiller
from loading, which will prevent an attacker from renaming a PDF to some
other format extension. In order to do this, complete the following
1. On the Windows Desktop, open the BlackBerry Server Configuration tool.
2. Click the Attachment Server tab.
3. In the Configuration Option drop-down list, select Attachment Server.
4. In the Distiller Settings section, next to the distiller name
Adobe PDF, clear the check box in the Enabled column.
5. Click Apply.
6. Click OK.
7. On the Windows Desktop, in Administrative Tools, open Services.
8. Right-click BlackBerry Attachment Service and click Stop.
9. Right-click BlackBerry Attachment Service and click Start.
10. Close Services.
In Microsoft Exchange and Novell GroupWise environments, complete the
following additional steps:
1. On the Windows Desktop, in Administrative Tools, open Services.
2. Right-click BlackBerry Dispatcher and click Stop.
3. Right-click BlackBerry Dispatcher and click Start.
4. Close Services.
In IBM Lotus Domino environments, complete the following additional
1. Open the IBM Lotus Domino Administrator.
2. Click the Server tab.
3. Click the Status tab.
4. Click Server Console.
5. In the Domino Command field, type tell BES quit and press ENTER.
6. In the Domino Command field, type load BES and press ENTER.
7. Close the IBM Lotus Domino Administrator.
VI. VENDOR RESPONSE
Research In Motion (RIM) has released a patch which addresses this
issue. For more information, consult their advisories at the following
VII. CVE INFORMATION
A Mitre Corp. Common Vulnerabilities and Exposures (CVE) number has not
been assigned yet.
VIII. DISCLOSURE TIMELINE
12/17/2008 Initial Vendor Notification
12/17/2008 Initial Vendor Reply
12/17/2008 PoC Code Provided To Vendor
12/17/2008 Request Additional Information
01/06/2009 Additional Vendor Feedback
01/12/2009 Coordinated Public Disclosure
This vulnerability was discovered by Sean Larsson, iDefense Labs.
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X. LEGAL NOTICES
Copyright © 2009 iDefense, Inc.
Permission is granted for the redistribution of this alert
electronically. It may not be edited in any way without the express
written consent of iDefense. If you wish to reprint the whole or any
part of this alert in any other medium other than electronically,
please e-mail customerservice@xxxxxxxxxxxx for permission.
Disclaimer: The information in the advisory is believed to be accurate
at the time of publishing based on currently available information. Use
of the information constitutes acceptance for use in an AS IS condition.
There are no warranties with regard to this information. Neither the
author nor the publisher accepts any liability for any direct,
indirect, or consequential loss or damage arising from use of, or
reliance on, this information.
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