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[security bulletin] HPSBHF02723 SSRT100536 rev.2 - HP ProtectTools Device Access Manager for Windows, Remote Execution of Arbitrary Code, Denial of Service (DoS)

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Document ID: c03082368
Version: 2

HPSBHF02723 SSRT100536 rev.2 - HP ProtectTools Device Access Manager for Windows, Remote Execution of Arbitrary Code, Denial of Service (DoS)

NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2011-12-01
Last Updated: 2011-12-06

Potential Security Impact: Remote execution of arbitrary code, Denial of Service(DoS)

Source: Hewlett-Packard Company, HP Software Security Response Team

A potential security vulnerability has been identified with HP ProtectTools Device Access Manager for Windows. The vulnerability can be remotely exploited to cause execution of arbitrary code or Denial of Service(DoS).

References: CVE-2011-4162, HTB23044

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP ProtectTools Device Access Manager for Windows

HP ProtectTools Device Access Manager for Windows earlier than v. running on the following HP PCs:
HP EliteBook 2560p Notebook PC
HP EliteBook 2760p Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
HP EliteBook 8560p Notebook PC
HP EliteBook 8560w Mobile Workstation
HP EliteBook 8760w Mobile Workstation
HP ProBook 4230s Notebook PC
HP ProBook 4330s Notebook PC
HP ProBook 4331s Notebook PC
HP ProBook 4430s Notebook PC
HP ProBook 4431s Notebook PC
HP ProBook 4435s Notebook PC
HP ProBook 4436s Notebook PC
HP ProBook 4530s Notebook PC
HP ProBook 4535s Notebook PC
HP ProBook 4730s Notebook PC
HP ProBook 5330m Notebook PC
HP ProBook 6360b Notebook PC
HP ProBook 6460b Notebook PC
HP ProBook 6465b Notebook PC
HP ProBook 6560b Notebook PC
HP ProBook 6565b Notebook PC
HP ProtectTools Device Access Manager earlier than v5.0.1.9 running on the following HP PCs:
HP EliteBook 8730w Mobile Workstation
HP EliteBook 8740w Mobile Workstation
HP EliteBook 8440w Mobile Workstation
HP EliteBook 8440p Notebook PC
HP EliteBook 6930p Notebook PC
HP Compaq 6730b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6440b Notebook PC
HP ProBook 6540b Notebook PC
HP Compaq 6530b Notebook PC
HP ProBook 5220m Notebook PC
HP ProBook 5310m Notebook PC
HP ProBook 5320m Notebook PC
HP ProBook 4320s Notebook PC
HP ProBook 4420s Notebook PC
HP ProBook 4321s Notebook PC
HP ProBook 4421s Notebook PC
HP Compaq 2230s Notebook PC
HP ProBook 4310s Notebook PC
HP ProBook 4311s Notebook PC
HP ProBook 4710s Notebook PC
HP EliteBook 2730p Notebook PC
HP EliteBook 2740p Tablet PC
HP 2740 Expansion Base
HP ProBook 4525s Notebook PC
HP ProBook 4415s Notebook PC
HP ProBook 4515s Notebook PC
HP ProBook 4416s Notebook PC
HP ProBook 4325s Notebook PC


CVSS 2.0 Base Metrics
  Reference              Base Vector             Base Score
CVE-2011-4162    (AV:N/AC:M/Au:N/C:P/I:P/A:P)       6.8
             Information on CVSS is documented
            in HP Customer Notice: HPSN-2008-002

The Hewlett-Packard Company thanks Brian Mariani of High-Tech Bridge SA for reporting this issue to security-alert@xxxxxx


HP has made HP ProtectTools Device Access Manager (PTDAM) for Windows updates available to resolve the vulnerability for products running PTDAM v6 or PTDAM v5 software.

For HP PC's shipped with PTDAM v6, PTDAM v6.1.0.1 or subsequent is provided as a SoftPaq in the Download drivers and software page for each impacted product listed above. For HP PC's shipped with PTDAM v5, PTDAM v5.0.1.9 or subsequent is provided as a SoftPaq in the Download drivers and software page for each impacted product listed above.

To access the updated software, go to http://www.hp.com then

select support and drivers
go to drivers and software
enter the PC model number
select the Windows operating system version from the table
the ProtectTools Device Access Manager is available as a download from the Download drivers and software page
choose the latest Device Access Manager for ProtectTools (v6.1.0.1 or subsequent or v5.0.1.9 or subsequent)

Version:1 (rev.1) 1 December 2011 Initial release
Version:2 (rev.2) 6 December 2011 added PTDAM v5 products, Corrected ProtectTools name

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel.  For other issues about the content of this Security Bulletin, send e-mail to security-alert@xxxxxxx

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@xxxxxx

Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin List: A list of HP Security Bulletins, updated periodically, is contained in HP Security Notice HPSN-2011-001: https://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c02964430

Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX

Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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