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[security bulletin] HPSBMU03022 rev.3 - HP Systems Insight Manager (SIM) Bundled Software running OpenSSL, Remote Disclosure of Information
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Note: the current version of the following document is available here:
SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04263236
HPSBMU03022 rev.3 - HP Systems Insight Manager (SIM) Bundled Software running
OpenSSL, Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2014-04-25
Last Updated: 2014-05-19
Potential Security Impact: Remote disclosure of information
Source: Hewlett-Packard Company, HP Software Security Response Team
A potential security vulnerability has been identified with HP Systems
Insight Management (SIM) bundled software running OpenSSL. This is the
OpenSSL vulnerability known as "Heartbleed" which could be exploited remotely
resulting in disclosure of information.
The HP SIM software itself is not vulnerable to CVE-2014-0160 ("Heartbleed").
However, the software components bundled with HP SIM are impacted and should
be addressed if installed.
References: CVE-2014-0160, SSRT101527
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Systems Insight Manager 7.2, 7.2.1, 7.2.2, 7.3, and 7.3.1 bundled with the
HP Smart Update Manager (SUM) 6.0.0 through 6.3.0
HP System Management Homepage (SMH) v7.1.2, v7.2, v7.2.1, v7.2.2, v7.3,
v7.3.1 for Linux and Windows
WMI Mapper for HP Systems Insight Manager v7.2.1, v7.2.2, v7.3, and v7.3.1
HP Version Control Agent (VCA) v7.2.0, v7.2.1, v7.2.2, v7.3.0, and v7.3.1 for
HP Version Control Agent (VCA) v7.2.2, v7.3.0, and v7.3.1 for Linux
HP Version Control Repository Manager (VCRM) v7.2.0, v7.2.1, v7.2.2, v7.3.0,
and v7.3.1 for Windows
CVSS 2.0 Base Metrics
Reference Base Vector Base Score
CVE-2014-0160 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
HP has released the following software updates to resolve the vulnerability
for HP Systems Insight Manager (SIM).
HP SIM 7.2 and HP SIM 7.3 Hotfix kits applicable to HP SIM 7.2.x and 7.3.x
installations are available at the following location:
Note: Please read through the readme.txt file before proceeding with the
HP has addressed this vulnerability for the impacted software components
bundled with HP Systems Insight Manager (SIM) in the following HP Security
HP SIM Component
HP Security Bulletin
Security Bulletin Location
HP Smart Update Manager (SUM)
HP System Management Homepage (SMH)
WMI Mapper for HP Systems Insight Manager
HP Version Control Agent (VCA) and Version Control Repository Manager (VCRM)
on Linux and Windows,
Note: If customers believe that the HP SIM installation was compromised while
it was running components vulnerable to Heartbleed then the following actions
should be done after upgrading to the non-vulnerable components. This
includes revoking, recreating, and re-importing certificates and resetting
passwords that might have been harvested by a malicious attacker using the
After installing SIM72_hotfix_2014_Apr_win.exe hotfix, HP Systems Management
Homepage has to be manually upgraded if it is already installed on the CMS.
HP SMH installer for 32-bit and 64-bit can be found in the CMS under the
location SIM_INSTALL_DIR\smartcomponents . The installer filenames are
cp023242.exe and cp023243.exe.
In case it is suspected that the infrastructure has been compromised, the
user needs to create new HP SIM Server certificate and Single Sign-on (SSO)
certificates. To create new server and SSO certificates, refer the HP SIM 7.2
Command Line Interface guide which can be found in the below URL:
Refer to the mxcert command section which has the details to create new
server and SSO certificates.
Once the new server certificate is created, it will invalidate any trust
relationship between CMS and any other system that depend on this
certificate, such as browsers. The user must re-establish the trust between
CMS and other system that uses this certificate, and revoke any previous SIM
certificates from any device previously configured to trust SIM (Onboard
Administrator, Virtual Connect Module, iLOs, and SMH instances).
Once the new sso certificate is created, the user must re-establish the trust
between HP SIM and managed devices (HP SMH, ILO, OA. VC) for Single Sign-on
to work. To reestablish trust with the SSO certificate, refer to HP SIM 7.2
user guide and HP SIM Online help (under security section). HP SIM 7.2 user
guide is located in the below URL:
HP SIM 7.3 user guide is located in the below URL:
CMS Reconfigure Tool (aka mxrefconfig)
In case it is suspected that CMS OS credentials are also compromised, then it
is recommended that credentials are changed. The SIM User Guide (Chapter 19
"CMS Reconfigure Tool" page 93) provides two procedures to change the service
account password along with other related accounts. The procedures to follow
Procedure 18 - Changing the CMS password for HP SIM and Insight Control
Procedure 19 - Changing CMS password for Matrix OE and Operations
Note: If the customer has Insight Control server deployment installed,
procedures to change the password are documented in the HP Insight Control
Server Deployment User Guide.
Frequently Asked Questions:
Will updated systems require a reboot after applying the SIM hotfix?
No, reboot of the system will not be required. Installing the new build would
be sufficient to get back to the normal state.
Will new certificates be issued along with the patch, or need to be handled
If you suspect the certificate has been compromised due to this
vulnerability, we do recommend creating new certificates for server and
Single Sign-on and revoking previous certificates. Instructions on creating
new certificate and re-establishing trust between CMS and managed devices are
in the notes above.
- From where can I get HP SIM documentation?
All major documents are available at:
Version:1 (rev.1) - 25 April 2014 Initial release
Version:2 (rev.2) - 13 May 2014 Added additional remediation steps and v7.2
Version:3 (rev.3) - 19 May 2014 Added information for v7.2 and v7.3 Hotfix
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert@xxxxxx.
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@xxxxxx
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
Security Bulletin Archive: A list of recently released Security Bulletins is
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
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trademarks of their respective owners.
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