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[security bulletin] HPSBMU03024 rev.3 - HP Insight Control Server Deployment on Linux and Windows running OpenSSL with System Management Homepage and Systems Insight Manager, Remote Disclosure of Information
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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04267749
HPSBMU03024 rev.3 - HP Insight Control Server Deployment on Linux and Windows
running OpenSSL with System Management Homepage and Systems Insight Manager,
Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2014-04-30
Last Updated: 2014-06-06
Potential Security Impact: Remote disclosure of information
Source: Hewlett-Packard Company, HP Software Security Response Team
A potential security vulnerability has been identified with HP System
Management Homepage (SMH) running on Linux and Windows and HP Systems Insight
Manager (SIM), components of HP Insight Control server deployment. This is
the OpenSSL vulnerability known as "Heartbleed" which could be exploited
remotely resulting in disclosure of information.
Insight Control server deployment packages HP System Management Homepage
(SMH) and HP Systems Insight Manager (SIM) and can deploy them through the
below list of items. This bulletin will give you the information needed to
update your HP Insight Control server deployment solution.
Install HP Management Agents for Windows x86/x64
Install HP Management Agents for RHEL 5 x64
Install HP Management Agents for RHEL 6 x64
Install HP Management Agents for SLES 10 x64
Install HP Management Agents for SLES 11 x64
References: CVE-2014-0160 (SSRT101538)
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Insight Control server deployment v7.1.2, v7.2.0, v7.2.1, v7.2.2
CVSS 2.0 Base Metrics
Reference Base Vector Base Score
CVE-2014-0160 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
HP has provided update v7.3.1 to HP Insight Control server deployment to
resolve this vulnerability. HP has provided manual update steps if version
upgrading is not possible.
Upgrade to HP Insight Control server deployment v7.3.1 (available at
http://www.hp.com/go/insightupdates ) to remove the heartbleed vulnerability
from Insight Control server deployment and its components.
Note: It is important to check your current running version of HP Insight
Control server deployment, in order to follow the correct steps listed below.
If HP Insight Control server deployment cannot be upgraded to v7.3.1, then
users of v7.1.2, v7.2.0, and v7.2.1 should take the following steps to remove
this vulnerability. For HP Insight Control server deployment v7.2.2 users
must upgrade to v7.3.1 to remove the vulnerability.
To address the vulnerability in an initial installation of HP Insight Control
server deployment v7.1.2, v7.2.0, and v7.2.1, only follow steps 1 through
Step 3 of the following procedure, before initiating an operating system
To address the vulnerability in a previous installation of HP Insight Control
server deployment v7.1.2, v7.2.0, and v7.2.1 follow all steps in the
Delete the smhamd64-*.exe/smhx86-*.exe" from Component Copy Location listed
in the following table, row 1,2,3,4.
Delete the affected hpsmh-7.*.rpm" from Component Copy Location listed in the
following table, row 5.
In sequence, perform the steps from left to right in the following table.
First, download components from Download Link; Second, rename the component
as suggested in Rename to. Third, copy the component to the location
suggested in Component Copy Location.
Table Row Number
Component Copy Location
Do not rename the downloaded component for this step.
Initiate Install HP Management Agents for SLES 11 x64 on targets running
Initiate Install HP Management Agents for SLES 10 x64 on targets running
Initiate Install HP Management Agents for RHEL 6 x64 on targets running RHEL
Initiate Install HP Management Agents for RHEL 5 x64 on targets running RHEL
Initiate Install HP Management Agents for Windows x86/x64 on targets running
Refer to the System Management Homepage security bulletin HPSBMU02998 for
steps to take after SMH is updated to a version that is not impacted by
Heartbleed, such as changing SMH passwords, and revoking SMH certificates if
imported into HP Systems Insight Manager (two-way trust feature).
If you have HP Systems Insight Manager versions v7.3 or v7.3.1 installed,
refer to security bulletin HPSBMU03022
Related security bulletins:
For System Management Homepage please see Security bulletin HPSBMU02998 https
For Systems Insight Manager please see Security bulletin HPSBMU03022 https://
Version:1 (rev.1) - 30 April 2014 Initial release
Version:2 (rev.2) - 2 May 2014 Updated Resolution Table Row 3 and 4 link and
Version:3 (rev.3) - 6 April 2014 Added option to upgrade to v7.3.1
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert@xxxxxx.
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@xxxxxx
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
Security Bulletin Archive: A list of recently released Security Bulletins is
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
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