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[The ManageOwnage Series, part V]: RCE / file upload / arbitrary file deletion in OpManager, Social IT and IT360


This is the fifth part of the ManageOwnage series. For previous parts, see:

This time we have a file upload with directory traversal as well as an
arbitrary file deletion vulnerability. The file upload can be abused
to deliver a WAR payload in the Tomcat webapps directory, which will
deploy a malicious Servlet allowing the attacker to execute arbitrary

Details are below, and the usual Metasploit module has been submitted
and should be available soon (see pull request

>> Multiple vulnerabilities in ManageEngine OpManager, Social IT Plus and IT360
>> Discovered by Pedro Ribeiro (pedrib@xxxxxxxxx), Agile Information Security

>> Background on the affected products:
"ManageEngine OpManager is a network and data center infrastructure
management software that helps large enterprises, service providers
and SMEs manage their data centers and IT infrastructure efficiently
and cost effectively. Automated workflows, intelligent alerting
engines, configurable discovery rules, and extendable templates enable
IT teams to setup a 24x7 monitoring system within hours of

"Social IT Plus offers a cascading wall that helps IT folks to start
discussions, share articles and videos easily and quickly. Other team
members can access it and post comments and likes on the fly."

"Managing mission critical business applications is now made easy
through ManageEngine IT360. With agentless monitoring methodology,
monitor your applications, servers and databases with ease. Agentless
monitoring of your business applications enables you high ROI and low
TOC. With integrated network monitoring and bandwidth utilization,
quickly troubleshoot any performance related issue with your network
and assign issues automatically with ITIL based ServiceDesk

>> Technical details:
Vulnerability: Remote code execution via WAR file upload
Constraints: unauthenticated on OpManager and Social IT; authenticated in IT360

POST /servlet/com.me.opmanager.extranet.remote.communication.fw.fe.FileCollector?regionID=../../../tomcat/webapps&FILENAME=payload.war
Affected versions: OpManager v8.8 to v11.3; Social IT Plus v11.0;
IT360 v? to v10.4
A Metasploit module that exploits this vulnerability has been released.

POST /servlets/FileCollector?AGENTKEY=123&FILENAME=../../../tomcat/webapps/warfile.war
Affected versions: OpManager v? to v11.3

Vulnerability: Arbitrary file deletion
Constraints: unauthenticated on OpManager and Social IT; authenticated in IT360
Affected versions: OpManager v? to v11.3; Social IT Plus v11.0; IT360
v? to v10.4

POST /servlets/multipartRequest?customIcon=delete&fileName=../../../../boot.ini

>> Fix:
Upgrade to OpManager 11.3, then install the patch in
This patch can be applied to all the applications but only for the
latest version of each (OpManager 11.3, Social IT 11.0, IT360 10.4).
ManageEngine have indicated that the soon to be released OpManager
version 11.4 might not have the fix as the release is almost ready.
They are planning to include the fix in OpManager version 11.5 which
should be released sometime in late November or December 2014. No
indication was given for when fixed versions of IT360 and Social IT
Plus will be released.

A copy of the advisory above can be found at my repo: