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[security bulletin] HPSBGN03316 rev.1 - HP Support Solution Framework on Windows, Remote Execution of Code, Disclosure of Information
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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04634535
HPSBGN03316 rev.1 - HP Support Solution Framework on Windows, Remote
Execution of Code, Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2015-04-10
Last Updated: 2015-04-10
Potential Security Impact: Remote execution of code, disclosure of
Source: Hewlett-Packard Company, HP Software Security Response Team
A potential security vulnerability has been discovered with the HP Support
Solution Framework used from HP support web pages to identify products, find
solutions and help with HP update downloads. The vulnerability could be
exploited to allow an unauthorized download of software on the customer
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Note: All versions of HP Support Solution Framework prior to 11.51.0049
running on all versions of Windows are vulnerable.
CVSS 2.0 Base Metrics
Reference Base Vector Base Score
CVE-2015-2114 (AV:N/AC:M/Au:N/C:P/I:P/A:N) 5.8
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
The Hewlett-Packard Company thanks Thomas Forbes for reporting this issue to
HP has provided the following update and mitigation information to resolve
the vulnerability in HP Support Solution Framework.
Update HP Support Solution Framework to version 11.51.0049 by visiting
http://support.hp.com/ and clicking on "Identify Now".
Remove older versions of HP Support Solution Framework via the Program
management Control Panel.
Version:1 (rev.1) - 10 April 2015 Initial release
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert@xxxxxx.
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@xxxxxx
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
Security Bulletin Archive: A list of recently released Security Bulletins is
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2015 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.
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