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RE: [ISSForum] Solaris Panic & rsdrv drivers



Hi all,

I had a similar problem in the past, when only SR 3.3 was available. The
README file was very confuse, because it said that applying the SR3.2 was
necessary only if you had done a FRU (Full Remote Upgrade) from RealSecure
6.0 to 6.5, but, at the same time, It seemed to say that to apply SR3.3, it
was necessary to install SR3.2 before.

So, the complications just started, because for apply a SR earlier than the
most recent from SiteProtector console, you must to edit the XML catalog,
erasing the latest SR references until do SR3.2 the latest entry in that
section of the file. OK, I achieve this, but when I tried to apply it to a
Solaris Server Sensor 6.5, an error appeared saying something regarding an
"operative system situation".

Then, I talked to ISS support to know what to do, clarifying that I
installed Server Sensor 6.5 directly from the last release available, not
through a FRU from 6.0.  Finally, after several consultations inside ISS,
the support engineer said that I could apply SR3.3 directly without passing
for SR3.2.

I did this in my "problem server", and the system hasn't crashed again.

ISS has the latest word....


Jován González
Etek International - Colombia




                                                                                                                                       
                      "Cloonan, John                                                                                                   
                      (ISS                     To:      "McGill Declan" <declan.mcgill@xxxxxxxxxx>, "Mustapha Huneyd"                  
                      Cincinnati)"             <mhbengal@xxxxxxxxx>, <issforum@xxxxxxx>                                                
                      <JCloonan@xxxxxx         cc:                                                                                     
                      t>                       Subject: RE: [ISSForum] Solaris Panic & rsdrv drivers                                   
                      Sent by:                                                                                                         
                      issforum-admin@i                                                                                                 
                      ss.net                                                                                                           
                                                                                                                                       
                                                                                                                                       
                      23/04/2003 09:08                                                                                                 
                      a.m.                                                                                                             
                                                                                                                                       
                                                                                                                                       




Thanks I will fix.  You will need to install 3.2 first.
      -----Original Message-----
      From: McGill Declan [mailto:declan.mcgill@xxxxxxxxxx]
      Sent: Tuesday, April 22, 2003 12:14 PM
      To: Cloonan, John (ISS Cincinnati); Mustapha Huneyd; issforum@xxxxxxx
      Subject: AW: [ISSForum] Solaris Panic & rsdrv drivers

      release notes say 3.4 is a cumulative patch in the next section it
      says that 3.2 should be installed first. Is this a new definition of
      the word cumulative? Do I really need to install 3.2 first?

      Declan
            -----Ursprüngliche Nachricht-----
            Von: Cloonan, John (ISS Cincinnati) [mailto:JCloonan@xxxxxxx]
            Gesendet: 21 April 2003 15:52
            An: Mustapha Huneyd; issforum@xxxxxxx
            Betreff: RE: [ISSForum] Solaris Panic & rsdrv drivers

            ISS released service release 6.5sr3.4 for Solaris the end of
            last week.  That will address the issues you are encountering.
            If not, please contact ISS technical support at support@xxxxxxx
            .

                  -----Original Message-----
                  From: Mustapha Huneyd [mailto:mhbengal@xxxxxxxxx]
                  Sent: Friday, April 18, 2003 11:39 PM
                  To: issforum@xxxxxxx
                  Subject: [ISSForum] Solaris Panic & rsdrv drivers

                  Hi Forum,

                  We have a couple of servers running Solaris 8 in our
                  network, it has been observed recently that the servers
                  crashed several times due to an unknown problem, a core
                  dump was captured from the servers and passed to Sun
                  Microsystems for their analyses and they have come with
                  the following :

                  System panic'ed (rebooted) deep in rsdrv (non sun)
                  drivers code due to a NULL pointer.
                  rsdrv drivers is RealSecure Driver 1.0 from ISS.

                  RealSecure verison: 6.5

                  Does anyone know what this driver is & how I can stop
                  this from happening again. Any of the ISS guys have seen
                  this before, if yes, please advise.

                  regards
                  Mustapha




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