[ISSForum] Regarding Network sensor xpu update failed..

["P.Venkatesan" <vnky@xxxxxxxxxxxxxx>]

Dear all,

           I am having two network sensor 7.0 .one is placed in the Internet 
Zone and another one is placed at private zone.

            now In my network,from siteprotector console i am able to apply 
network sensor update(21.3 xpu) to the Internet zone network sensor.where as 
i am not able to apply network sensor update to the private network sensor...

            i am facing following error message in the screen...
   
             ***************************************
   Installation of update failed.ERROR: CommNotify - the event status is not 
set.  [ID=0xc7420011]
Waiting 10 minutes for install to begin for update package 
update\RealSecure\RSNetSnsr70_MU_20_19.xpu
Starting install of update package update\RealSecure\RSNetSnsr70_MU_20_19.xpu
Acquire master status on Sensor network_sensor_1@xxxxxxxxxxxxxxx(#10) 
successful.
Installing update ...
Update file update\RealSecure\RSNetSnsr70_MU_20_19.xpu has already been 
downloaded, no need to download.
Update file update\RealSecure\RSNetSnsr70_MU_21_3.xpu has already been 
downloaded, no need to download.
 
           ******************************

pls hepl me to solve this issue..

thakns & regards,

P.Venkatesan-Engineer-cs,
CMC Limited
Chennai

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