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Re: [ISSForum] System Scanner - Unable to install XPUs



Eduardo,

I´m currently using TrendMicro´s OfficeScan, so I only have a lightweight
AV client installed on my machine. However, I did try disabling it, and
still got the same errors when trying to upgrade System Scanner.

Any other suggestion?

Regards,
--
John Sinclair
jsinclar@xxxxxxxx


On Wed, 21 Jan 2004 06:16:49 -0800 Eduardo Palacio Osorio <epalacio@xxxxxxxxxx>
wrote:
>John:
>I have seen this problem when the system have AV (mainly Mcfee 7.0)
>installed. If this is your case just disable AV during update.
>Regards
>
>----- Original Message ----- 
>From: <jsinclair@xxxxxxxx>
>To: <issforum@xxxxxxx>
>Sent: Tuesday, January 20, 2004 10:52 AM
>Subject: [ISSForum] System Scanner - Unable to install XPUs
>
>
>> Greetings.
>>
>> I just installed System Scanner Console 4.2.5, together with a
>Windows
>> 2000 agent, on a machine running Windows XP. The installation
>process
>> was flawless.
>>
>> Apparently, such version already comes bundled with XPUs up to
>3.0.7.
>> I´m trying to upgrade it, installing XPUs from 3.0.8 on. However,
> I´ve
>> been stumbling upon some odd problem, which seems to prevent me
>from
>> installing any XPUs.
>>
>> I tried both installing from a network share and from the web
>(since
>> the machine does have Internet access).
>>
>> When I try using the network share with the XPU repository (with
>all
>> the corresponding .XPU´s and .INI´s), the following error is displayed
>> to me, after selecting Update Number 8 and clicking Next:
>>
>> "An error occurred, Can´t authenticate the X-Press Updates. (208)"
>>
>> The only difference when I try installing from the web is that
>before
>> displaying all the available versions, the following message is
>displayed:
>>
>> "A new version of the X-Press Update installer was found.  This
>update
>> needs to be installed before proceeding.  Press OK to install
>the update.
>>  Press Cancel to exit X-Press Update."
>>
>> Naturally, I click OK, getting the list of updates, after a short
>while.
>> After selecting Update Number 8, the same error as above is displayed.
>> No matter how many times I try, it always shows the same behavior.
>>
>> I also tried installing all updates at once, that is, by selecting
>"Install
>> all new X-Press Updates found".
>>
>> Here is the corresponding log entries for both attempts:
>>
>> 1/20/2004 2:48:33 PM - Checking for new version of the X-Press
>Update
>> installer
>> 1/20/2004 2:48:33 PM - Getting available Packages from Z:\ISS\System
>> Scanner\XPU
>> 1/20/2004 2:48:34 PM - Getting available Packages from Z:\ISS\System
>> Scanner\XPU
>> 1/20/2004 2:48:35 PM - Getting available Packages from Z:\ISS\System
>> Scanner\XPU
>> 1/20/2004 2:48:37 PM - Getting installed Packages from C:\Program
>Files\ISS\System
>> Scanner Console
>> 1/20/2004 2:48:40 PM - Installing Packages from Z:\ISS\System
>Scanner\XPU
>> 1/20/2004 2:48:41 PM - Transferring files from Z:\ISS\System Scanner\XPU
>> 1/20/2004 2:48:41 PM - Installing package "Z:\ISS\System
>Scanner\XPU\XPressUpdate3_8.xpu"
>> 1/20/2004 2:48:41 PM - Verifying signature on package Z:\ISS\System
>Scanner\XPU\XPressUpdate3_8.xpu
>> 1/20/2004 2:48:41 PM - Invalid signature on package Z:\ISS\System
>Scanner\XPU\XPressUpdate3_8.xpu
>> with error c732002b
>> 1/20/2004 2:48:45 PM - Checking for new version of the X-Press
>Update
>> installer
>> 1/20/2004 2:48:45 PM - Getting available Packages from
>https://www.iss.net/update/SystemScanner
>> 1/20/2004 2:48:57 PM - Found a new version of the Updater.  Installed
>> version 1.65543, found version 1.9
>> 1/20/2004 2:48:57 PM - Installing Packages from
>https://www.iss.net/update/SystemScanner
>> 1/20/2004 2:48:57 PM - Transferring files from
>https://www.iss.net/update/SystemScanner
>> 1/20/2004 2:48:58 PM - Transferring files via HTTP www.iss.net
>/update/SystemScanner
>> 443
>> 1/20/2004 2:49:00 PM - Installing package
>"C:\DOCUME~1\jsinclair\LOCALS~1\Temp\ISS3A.tmp\XPressUpdateInst1_9.xpu"
>> 1/20/2004 2:49:00 PM - Verifying signature on package
>C:\DOCUME~1\jsinclair\LOCALS~1\Temp\ISS3A.tmp\XPressUpdateInst1_9.xpu
>> 1/20/2004 2:49:00 PM - Invalid signature on package
>C:\DOCUME~1\jsinclair\LOCALS~1\Temp\ISS3A.tmp\XPressUpdateInst1_9.xpu
>> with error c7320002
>> 1/20/2004 2:49:00 PM - Getting available Packages from
>https://www.iss.net/update/SystemScanner
>> 1/20/2004 2:49:31 PM - Getting available Packages from
>https://www.iss.net/update/SystemScanner
>> 1/20/2004 2:49:31 PM - Getting installed Packages from C:\Program
>Files\ISS\System
>> Scanner Console
>> 1/20/2004 2:49:34 PM - Installing Packages from
>https://www.iss.net/update/SystemScanner
>> 1/20/2004 2:49:34 PM - Transferring files from
>https://www.iss.net/update/SystemScanner
>> 1/20/2004 2:49:34 PM - Transferring files via HTTP www.iss.net
>/update/SystemScanner
>> 443
>> 1/20/2004 2:49:48 PM - Installing package
>"C:\DOCUME~1\jsinclair\LOCALS~1\Temp\ISS3D.tmp\XPressUpdate3_8.xpu"
>> 1/20/2004 2:49:48 PM - Verifying signature on package
>C:\DOCUME~1\jsinclair\LOCALS~1\Temp\ISS3D.tmp\XPressUpdate3_8.xpu
>> 1/20/2004 2:49:48 PM - Invalid signature on package
>C:\DOCUME~1\jsinclair\LOCALS~1\Temp\ISS3D.tmp\XPressUpdate3_8.xpu
>> with error c732002b
>>
>> I´d appreciate any help.
>>
>> --
>> John Sinclair
>> jsinclair@xxxxxxxx
>>
>>
>>
>>
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>
>
>
>



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