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RE: [ISSForum] Desktop Protector V7 issues



Hello Daniel, 

I am assuming you are using Site Protector 2.0 to managed the agents, you may want to check the policy, it seems "block access when out of compliance" is enable for Antivirus Compliance Settings.  

You can do one or two things,  apply the latest virus definitions to the client machine or disable the features in the policy.  If will take effect on the next heartbeat to the agent. 

Hope this helps, 

Regards, 
James Lockett
ISSKK Tokyo 

-----Original Message-----
From: issforum-admin@xxxxxxxxxxxxxxxx On Behalf Of Sanz, Daniel (ES - Madrid)
Sent: Thursday, January 29, 2004 12:00 AM
To: issforum@xxxxxxxxxxxxxxxx
Cc: Iniesta, Manuel (ES - Madrid)
Subject: [ISSForum] Desktop Protector V7 issues

Hi all, 

we've deployed 4,000 desktop protector agents using 3.6 version. Now, were migrating them to 7 version, after installing some machines (1% more or less)  show the message :

"BLOCKING ACCESS TO CORPORATE NETWORK - Aplication Compilance This is the default blocking message"

After this message, the machines are not able to reach any network address. 

We have not configured any "applicantion compliance" nor "application protection".
We have reinstalled these machine's agents with no succes. Also we have discovered that all these agents don't have them configuration encrypted. (In the others the configuration is encrypted)

Any suggestion?

Thanks in advance
________________________________________________________
PM&S Recursos
Daniel H. Sanz
Dpto. Tecnología, Sistemas y Comunicaciones. 
________________________________________________
*	e-mail:  dsanz@xxxxxxxxxx 	Raimundo Fdez. Villaverde 65
*	Tlfno:    0034-91 4381867           	Madrid , 28003
*	Fax:      0034-91 5562885          	Spain
________________________________________________________


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