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[ISSForum] Update failed, SP console not connecting.



After a failed update the Siteprotector Console can not connect to the
server.

The Error message is 
The SiteProtector console version check was not successful.
Server Version = 2.0.3.401
Console Version = 2.0.3.401

The full text of "Technical Support is attached" as well as the update
error.

Any ideas where I can start looking for the problem ?


-- 
 Ríkharður Egilsson - Networking/Security EXD/ITN/CCO
 OECD/OCDE - Organisation for Economic Co-operation and Development
"Error Message"

The SiteProtector console version check was not successful.
Server Version = 2.0.3.401
Console Version = 2.0.3.401


"Technical Support"

The SiteProtector console version check was not successful.
Server Version = 2.0.3.401
Console Version = 2.0.3.401
net.iss.rssp.entity.exceptions.VersioningException
	at net.iss.rssp.gui.ServerController.checkVersion(ServerController.java:652)
	at net.iss.rssp.gui.ServerController.doConnect(ServerController.java:229)
	at net.iss.rssp.gui.site.ConnectionManager.connect(ConnectionManager.java:80)
	at net.iss.rssp.gui.ServerController.login(ServerController.java:503)
	at net.iss.rssp.gui.site.action.ConnectToServerAction$ConnectThread.attemptLogin(ConnectToServerAction.java:72)
	at net.iss.rssp.gui.site.action.ConnectToServerAction$ConnectThread.run(ConnectToServerAction.java:62)

Database failure while retrieving the version data.
net.iss.rssp.entity.exceptions.VersioningException
	at net.iss.rssp.remote.impl.VersionBrokerImpl.checkVersionInfoV2(VersionBrokerImpl.java:170)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
	at sun.rmi.transport.Transport$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.rmi.transport.Transport.serviceCall(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

Database Error
	SQL State   = 42000
	Vendor code = 4060
	Vendor msg  = [42000][Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database requested in login 'RealSecureDB'. Login fails.

net.iss.rssp.db.DataAccessException
	at net.iss.rssp.server.database.DatabaseObjectHandlerBase.handleSQLException(DatabaseObjectHandlerBase.java:75)
	at net.iss.rssp.server.database.UpdatesHandler.readAllV2(UpdatesHandler.java:201)
	at net.iss.rssp.remote.impl.VersionBrokerImpl.checkVersionInfoV2(VersionBrokerImpl.java:165)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
	at sun.rmi.transport.Transport$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.rmi.transport.Transport.serviceCall(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

java.sql.SQLException: [42000][Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database requested in login 'RealSecureDB'. Login fails.
	at ids.sql.IDSSocket.error(IDSSocket.java:325)
	at ids.sql.IDSSocket.verify(IDSSocket.java:286)
	at ids.sql.IDSConnection.<init>(IDSConnection.java:190)
	at ids.sql.IDSDriver.connect(IDSDriver.java:107)
	at ids.jdbc.IDSDataSource.connect(IDSDataSource.java:69)
	at ids.jdbc.IDSPConnection.<init>(IDSPConnection.java:39)
	at ids.jdbc.IDSCPDataSource.getPooledConnection(IDSCPDataSource.java:99)
	at ids.jdbc.IDSCPDataSource.getConnection(IDSCPDataSource.java:113)
	at net.iss.rssp.db.DBSManager.getConnection(DBSManager.java:406)
	at net.iss.rssp.server.database.UpdatesHandler.readAllV2(UpdatesHandler.java:170)
	at net.iss.rssp.remote.impl.VersionBrokerImpl.checkVersionInfoV2(VersionBrokerImpl.java:165)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
	at sun.rmi.transport.Transport$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.rmi.transport.Transport.serviceCall(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

java.sql.SQLException: [IM006][Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed (Hint: database is not up or incorrect username and password for "SiteProtectorAppServer")
	at ids.sql.IDSSocket.error(IDSSocket.java:325)
	at ids.sql.IDSSocket.verify(IDSSocket.java:286)
	at ids.sql.IDSConnection.<init>(IDSConnection.java:190)
	at ids.sql.IDSDriver.connect(IDSDriver.java:107)
	at ids.jdbc.IDSDataSource.connect(IDSDataSource.java:69)
	at ids.jdbc.IDSPConnection.<init>(IDSPConnection.java:39)
	at ids.jdbc.IDSCPDataSource.getPooledConnection(IDSCPDataSource.java:99)
	at ids.jdbc.IDSCPDataSource.getConnection(IDSCPDataSource.java:113)
	at net.iss.rssp.db.DBSManager.getConnection(DBSManager.java:406)
	at net.iss.rssp.server.database.UpdatesHandler.readAllV2(UpdatesHandler.java:170)
	at net.iss.rssp.remote.impl.VersionBrokerImpl.checkVersionInfoV2(VersionBrokerImpl.java:165)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
	at sun.rmi.transport.Transport$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.rmi.transport.Transport.serviceCall(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
	at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

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