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[ISSForum] Desktop Controller error



I investigated TCP_Probes on port 8082 and found that my Desktop controller
does not listen on 8082, 8085, TCP, but has to. All statuses are seemed to
be well:
  License State   Key Good
  Sensor Status   Active
  Event Collector Connection Status Online
  Version   6.9 (SP 5.11)
  Available XPU   No
  Last Installed XPU    SP 5.11
  Event Collector Assigned    EventCollector_RSAS
  Event Collector Keys Installed    Yes
  XPU Date  2004-10-26 00:00:00 (GMT)
  Option Flag     Default
  Logging Level   Warnings
  Event Port      914
  Control Port    Default
  Master Console  Unassigned
  Control Channel Closed
  Engine UUID     88a6e27b-005f-4c48-813b-4cf9f84ba241
  Last Modified By      Sensor Controller(SYSTEM@rsas) at 2004-11-05
10:19:56.560(GMT)

but almost all desktop agents have status Unknown and when I try to see
details I get:

Error communicating with server.
No record found in Component table for ID = 24

net.iss.rssp.db.DBSException

      at net.iss.rssp.db.IssComponentDAO.<init>(IssComponentDAO.java:71)

      at
net.iss.rssp.remote.impl.CommandBrokerImpl.getComponent(CommandBrokerImpl.java:356)

      at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source)

      at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

      at java.lang.reflect.Method.invoke(Method.java:324)

      at
net.iss.rssp.security.server.SecureAdaptorAction.run(SecureAdaptorAction.java:22)

      at
net.iss.rssp.security.server.SecureAdaptorImpl.invoke(SecureAdaptorImpl.java:114)

      at sun.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)

      at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

      at java.lang.reflect.Method.invoke(Method.java:324)

      at
sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:261)

      at sun.rmi.transport.Transport$1.run(Transport.java:148)

      at java.security.AccessController.doPrivileged(Native Method)

      at sun.rmi.transport.Transport.serviceCall(Transport.java:144)

      at
sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:460)

      at
sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:701)

      at java.lang.Thread.run(Thread.java:534)


but after that I notwithstanding see in details something like this:

  Name      RealSecure Desktop
  Type      RealSecure Desktop
  Sensor Status   Unknown
  State Description     Sensor Controller service(SPCore) is stopped
  Version   7.0.enu (XPU 7.0.322)
  Host      10.4.63.69
  Master Console  Unknown
  Policy Filename Adaptive_Client_3.xml
  Response Filename     Unknown
  Available XPU   Unknown
  License State   Key Good
  Logging Level   None
  Event Port      Null
  Event Source Port     Null
  Control Port    Default
  Last Installed XPU    Unknown
  Last Modified By      iss_CheckSensorController
  Last Modified At      2004-11-01 13:12:00.013(GMT)
  Event Collector Assigned    DEL_DesktopController_RSAS_24        <---
it's very interesting...
  EC State Description  No Error
  Option Flag     Default


In Program Files\ISS\RealSecure SiteProtector\Desktop
Controller\Logs\rsspdc.log
there are a lot of messages like following:
....
WN::Fri, 05 Nov 2004 18:27:02: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:03: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:04: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:05: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:06: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:07: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:08: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:09: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:10: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
WN::Fri, 05 Nov 2004 18:27:11: DSManagerImpl::getConnection() DS ERROR(0) -
failed to initialize the connection object. DS MANAGER CODE: 0x80004005
... etc ...

How can I repair this?
Thank you all.

---
Best regards, Sergey V. Soldatov.
Information security department.


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