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[ISSForum] SP6 - Ticketing email notification problem

Hi all,

I have a problem with email notifications for events in the ticketing 
service of siteprotector SP6.

Although I configured everything correctly in my point of view (the 
documentation is not very helpful for
ticketing) there is simply no email sent when tickets are created or 

I set up a paket sniffing on the siteprotector host, but there is no smtp 
connection initiated when tickets
are created/changed/closed.

So, what migh be the reason for this? 

Any help is appreciated,


Christian Osterbrink
Verlagsgruppe Weltbild GmbH
Bereich Weltbild-IT
Steinerne Furt 72
86167 Augsburg
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