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[ISN] Rockies tix probe fails to round bases
By Bruce Finley
The Denver Post
Nearly three months after the World Series online-ticketing fiasco,
federal authorities have yet to identify anyone who perpetrated what the
Colorado Rockies called a "malicious attack" on ticket-sales computers,
and a state investigation has ended before it began.
"The Rockies never actually provided us with any complaint" about the
system collapse, said Nate Strauch, spokesman for Colorado Attorney
General John Suthers. "They didn't provide us with any information to
initiate any investigation."
The FBI in Southern California is still investigating the overload of
ticketing computer servers that prematurely shut down the first day of
online sales. But no one has been identified as responsible for trying
to defeat the technology restricting the number of tickets any one
person could buy.
The federal investigation is based out of Southern California, where
ticket contractor Paciolan is located, said FBI spokeswoman Laura
"The server was compromised. A violation of federal law was at play
there. We are going to look into that and prosecute the individuals that
were responsible," she said.
But changes may be in place before the Rockies can reach the World
Suthers will ask state lawmakers, who begin meeting this week, to make
it illegal to tamper with online ticket-sales operations, Strauch said.
The Rockies' online-only ticket sales system failure on Oct. 22 left
thousands of baseball lovers in a lurch.
When fans hoping to attend World Series games logged onto computers with
credit cards at the ready, the system timed out or froze. Rockies
staffers shut down sales for a day, then restarted the process with
retuned servers and better results. The remaining tickets promptly sold
Rockies spokesman Jay Alves declined to comment Monday on the probe, as
did Paciolan representatives.
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